automation

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The Perfect Blend of Business Intelligence and Advanced Call Tracking

By | 2017-05-30T13:32:26+00:00 May 27th, 2017|Call Tracking|

Without automation, marketing professionals spend their days measuring and delivering KPIs, going to meetings, and managing a wide variety of marketing tools. Call Sumo automates these tasks and more to improve your company’s efficiency and bottom line. Business Intelligence and Advanced Call Tracking You need to know what makes a prospective customer call [...]

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Understanding Automated Call Analysis

By | 2017-05-30T13:25:32+00:00 May 23rd, 2017|Analytics|

Automated Call Analysis as a Business Intelligence Tool One definition of Automated Call Analysis is that it’s an offshoot of call tracking. Another is that it’s a new business intelligence (BI) solution that tracks calls as a method of delivering call recordings. Call Sumo’s product allows you to analyze customer telephone calls from both sides [...]

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