call intelligence

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How To Get More Customers with Call Intelligence

By | 2017-10-10T15:02:32+00:00 October 8th, 2017|Analytics, Artificial Intelligence, Business Intelligence, Call Tracking|

Even though it’s the job of the digital marketer to increase the number of converting customers, many never consider an obvious solution. Phone calls from customer present a wealth of untapped information that can help any company grow. Understanding the demographics of the people calling your company and the reason they’re calling provide deep [...]

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Healthcare Marketers: Are Your Mobile Calls Converting?

By | 2017-09-14T12:52:01+00:00 September 14th, 2017|Call Tracking, Dental Marketing, Marketing|

Did you know that more than 40 percent of patients who used their smartphone to research hospitals followed through with scheduling an appointment? When it comes to mobile optimization, some healthcare providers remain behind the times. According to Google, no business can afford to stay that way. In a recent report, it stated that [...]

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Improving Website Performance with Call Tracking

By | 2017-09-14T12:24:07+00:00 September 8th, 2017|Analytics, Call Tracking, Marketing|

It’s common for business owners to evaluate the performance of their website by number of visitors, shopping cart conversions, and paid search clicks. These are important, but they don’t tell the whole story. To get that, you need to enable call tracking software.This might seem like a strange recommendation for online businesses. That is because [...]

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Understanding Call Intelligence

By | 2017-07-30T23:14:31+00:00 July 28th, 2017|Analytics, Business Intelligence, Call Tracking|

When it comes to shopping, people have more choices and more opportunities to research than ever. It can be tough for marketers to keep up with how customers interact with their brand. For starters, it requires monitoring big data. While companies are spending millions to optimize and understand the customer journey, many are overlooking [...]

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What Makes the Customers Call

By | 2017-07-25T09:26:01+00:00 July 24th, 2017|Business Intelligence, Call Tracking, User Experience|

Despite the exceptional insights provided by call tracking and intelligence programs, only five percent of companies that could benefit from this technology current use it. A big reason for this is lack of understanding with how these programs work. With many other platforms already in existence, business owners may feel that using call tracking [...]

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