customer calls

/Tag:customer calls

Do You Really Have Call Tracking?

By | 2017-08-03T11:08:10+00:00 August 3rd, 2017|Call Tracking|

Some business owners assume they have call tracking when they really don’t. The confusion arises due to the different types of call tracking, which include the following: Campaign-level With this basic type, marketers buy telephone numbers and assign a static number to each campaign. It’s limited because you don’t have a lot of [...]

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What Makes the Customers Call

By | 2017-07-25T09:26:01+00:00 July 24th, 2017|Business Intelligence, Call Tracking, User Experience|

Despite the exceptional insights provided by call tracking and intelligence programs, only five percent of companies that could benefit from this technology current use it. A big reason for this is lack of understanding with how these programs work. With many other platforms already in existence, business owners may feel that using call tracking [...]

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Phone Experience IS User Experience

By | 2017-06-21T15:50:01+00:00 June 20th, 2017|Call Tracking|

As a business owner, you understand the importance of your customers having an excellent experience every time they call your company. If they don’t receive it every time, you might not hear from them again. That’s where phone call conversion optimization comes into play. Even when people make a purchase online, they like having [...]

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