Call Tracking for Dental Service Organizations
The very best organizations are data driven at the core. While some may be wary of Big Data & Artificial Intelligence, we see it as a Key Advantage.
Think about your calls in a whole new way
It can be challenging to track customer data when it comes from several different sources. Call Sumo is pleased to let you know about a program we offer that provides your organisation and dental partners with a central location for all call data received. Our program connects calls and lead sources to provide you with easy-to-understand data that you can use immediately in tangible ways. The data makes it easier for you to decide where to spend the most advertising dollars and know which methods are not as profitable.
What Drives Patients to Call Your Dental Partners?
Actual new patients – not just vanity metrics about the calls
With our call metrics, you receive a simple, concise view of the marketing channels that produce the highest revenue for your dental partners and the ones you may need to tweak or discontinue. When it comes to phone calls, you need more than just numbers. You need to know the exact keywords, marketing campaigns, and web pages that prompt people to call your partners and ultimately convert to paying patients.
Improve Your Return on Investment
Effortless Optimization because all the data you need to visualize the patients’ journey and bottlenecks are already there.
With better optimized campaigns, you can improve and create additional sales funnels. This maximizes your returns and provides your dental partners with more reliable income. Call Sumo’s software makes the patient journey much easier to understand so you can provide the best possible service to everyone who calls. The following are just four ways you can increase your ROI immediately:
Better informed & better coordinated teams are what happens when everyone can see the same vision and their part in it, in detail.
Sales, marketing, and customer service often act independently of each other and don’t fully understand or appreciate how the other teams contribute to the customer experience. Our program offers actionable insights that help each team improve and work better together. It empowers the executive team to make quicker decisions and allocate funds to the programs that demonstrate the best performance.
Immediate Growth Acceleration
Make decisions faster with precise performance data and analysis. KPIs without the complexity.
When your dental partners have real time performance data, it enables them to accelerate the decision cycle and make growth their primary focus. Call Sumo provides performance indicators that your individual dental partner determines and a simplified visualization of their practices’s call data.
Key performance indicators on your terms
Customizable to your focus KPIs
Simplified visualization and details on demand
Don’t let a potential patient slip past your dental partner
Your organization and dental partner’s insights into their practice is obviously important. However, many practice owners make the mistake of relying on gut instinct instead of hard data about what works and what doesn’t. With Call Sumo’s call tracking for dental practices, you receive important insights into your calls to help you be even more successful in the future.
Understanding the journey the patient took to get to you allows you to identify which call paths are most important. This is true whether the patient found you on social media, on the Internet, or through a print ad.
Understanding your patient paths and call performance on an intimate level provides you with incredible insight. This allows you to move forward and grow at an unprecedented rate.
Your practice doesn’t stop just because you’re not in the office. In the mobile era, you must be able to connect at any time. With Call Sumo, you can access critical insights into your calls from any device. You can run your practice at any hour from wherever you happen to be.
Understand your customer’s path
No two customers are the same in what they need and how they found you. You need to understand both to drive revenue and provide an exceptional customer experience.
Boost the effectiveness of your sales
Call Sumo provides you with automated alerts about possible missed opportunities. The alerts go to your inbox or a manager you choose. This makes you appear proactive to the customer and can help you save many deals.
Effective listening options
You have the option of selecting our automated listening feature, recording your calls and listening to them yourself, or both. All methods give you greater understanding of every call so you appreciate on a deep level what is and isn’t working.
Got any questions?
Give us a call and a member of our team will be happy to assist you with any inquiries.
Interested in a FREE Demo?
Schedule one today and let us show you how Call Sumo can improve your ROI.