The Most Intelligent Call Tracking for Dentists
Become smarter business owners today.
When you spend money on advertising, you naturally want to know how much your investment is returning in new sales. You also need to determine the most effective means of advertising. Without a reliable call tracking system in place, it becomes little more than a guessing game.
You Don’t Have to Guess Anymore
At Call Sumo, we hate to see our clients spend money on advertising that produces disappointing results. We offer a call tracking program that lets you know which campaigns produce desirable results and those that don’t live up to your expectations. Our software tracks every incoming call to your dental practice by determining the keywords patients used to find your practice and your website. It also connects your callers to real-time chats with your employees. Now you can shift your focus to methods proven to bring in new patients. With Call Sumo, you can:
Eliminate guesswork about the effectiveness of your practice website
Learn more about marketing trends and use this information to your advantage
Understand the specific marketing pieces that return the greatest ROI
Compare multiple factors with various mediums and ad campaigns
Best of all, you don’t have to implement a new phone system to use our call tracking software for new patients. We assign a unique phone number to each method of advertising and campaign. The software then tracks this number to provide you with a minefield of valuable data. It analyzes the data to pinpoint which types of advertising produce the highest call volume and qualified leads. It also lets you know which advertising campaigns to eliminate. Every customer’s call goes to a specific phone line within your business. However, they remain unaware of this.
You can do all of the following with Call Sumo’s features:
See the location of callers displayed on a map
Record every incoming phone call for later listening
Identify trends affecting your niche market
Set up email notifications for missed or incomplete calls
- Provide additional staff training based on call recordings
Improve your practice’s call handling to better convert new patients
Dentists nationwide use call tracking to evaluate their advertising and create a better experience for the patient. It’s business as usual from the patient’s perspective, but they don’t see everything Call Sumo software is doing behind the scenes. Invest in your dental practice with call tracking to achieve the patient growth you desire.
How Our Call Tracking Software Helps Your Practice:
With our unique ability to sync your calls with patient management software, like Dentrix and Eaglesoft, Call Sumo gives you valuable caller insights, even before you pick up the phone!
Before your phone even rings, Call Sumo’s caller ID gives you a detailed preview of each caller. For lead calls or new patients, you will see in a pop-up box the caller’s phone number and details from which marketing campaign you’re currently running the caller came from. For existing patients, you will have a larger pop-up box letting you know that this patient is an existing patient. This will help you decide which call you should take first.
How Patient Phone Call Tracking Benefits Dentists
A successful dental practice has a blend of returning patients and new patients. Bringing in a new patient can mean additional revenue of up to $15,000 for the dentist in the span of a decade. However, many dentists don’t understand how to maximize the investment they make to attract new patients. That is because it requires them to track the different types of advertising they use as well as patient phone calls.
Without tracking, your marketing efforts for your dental practice remain incomplete. It’s essential to know how many prospects convert into new patients. Since most new dental patients schedule their first appointment with a practice by telephone, you need a quality program to track calls.
Call Sumo provides you with a unique set of telephone numbers to use on your practice website and all forms of advertising. Some of the most popular include paid search, social media sites, billboards, direct mail campaigns, and flyers. Each unique number allows you to track the number of calls against new appointments scheduled, common patient questions, and amount of revenue generated. You also have the option to score each call and provide feedback to individuals answering the phone to help them focus on best practices. All of this data enables you to determine which forms of advertising are most effective and ensures that patients have a quality interaction every time they call.
Dentaltown’s Howard Farran interviews Ahmed Reza:
What some of Call Sumo clients say:
“I love their analytical approach to call tracking. It really helps me keep an eye on my marketing dollars while running a busy practice. Call Sumo gets the job done!”
“They deliver on their promises. Call Sumo helps us manage our Dental Marketing Channels which results in more new patients for our practice.”
“I’ve been very happy with Call Sumo over the past years. They provide me with a detailed breakdown of how many new patients, unique leads, and existing patients our marketing has brought in.”
“We’ve been happy with Call Sumo. We can rely on them to continuously help us see new patient flow and help improve our staff at our practice.”
Got any questions?
Give us a call and a member of our team will be happy to assist you with any inquiries.
Interested in a FREE Demo?
Schedule one today and let us show you how Call Sumo can improve your ROI.