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Understanding Communications Intelligence and Analytics

By |2020-03-24T20:39:43-08:00August 1st, 2018|Analytics, Artificial Intelligence, Blog, Business Intelligence, Call Tracking, Conversational Marketing, Marketing, Sentiment Analysis|

Although the technology for speech recognition has existed for [...]

Enhanced Business Communications with Artificial Intelligence

By |2021-02-21T20:12:46-08:00June 24th, 2018|Artificial Intelligence, Blog, Business, Conversational Marketing, Customer Experience, Marketing, Sentiment Analysis|

Today’s consumers inhabit an omnichannel world. Unfortunately, many companies [...]

Artificial Intelligence with Heart: Improving Customer Experience through Sentiment Analysis

By |2020-03-24T20:39:45-08:00May 18th, 2018|Artificial Intelligence, Blog, Conversational Marketing, Marketing|

You might not think that emotion and artificial intelligence [...]