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Understanding Communications Intelligence and Analytics

By |2018-08-02T13:35:27-08:00August 1st, 2018|Analytics, Artificial Intelligence, Business Intelligence, Call Tracking, Conversational Marketing, Marketing, Sentiment Analysis|

Although the technology for speech recognition has existed for [...]

Enhanced Business Communications with Artificial Intelligence

By |2018-07-17T05:17:58-08:00June 24th, 2018|Artificial Intelligence, Business, Conversational Marketing, Customer Experience, Marketing, Sentiment Analysis|

Today’s consumers inhabit an omnichannel world. Unfortunately, many companies [...]

Analyzing Customer Sentiment with Artificial Intelligence

By |2018-07-17T05:29:17-08:00May 30th, 2018|Artificial Intelligence, Conversational Marketing, Customer Experience, Sentiment Analysis, User Experience|

Sentiment Analysis is a term used to describe the [...]

Artificial Intelligence with Heart: Improving Customer Experience through Sentiment Analysis

By |2018-07-09T06:28:54-08:00May 18th, 2018|Artificial Intelligence, Conversational Marketing, Marketing|

You might not think that emotion and artificial intelligence [...]

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