User Experience

/User Experience

Make Potential Customers Remember With A Vanity Phone Number

By | 2018-03-09T11:28:23+00:00 March 9th, 2018|Call Tracking, Marketing, User Experience|

Your mother always told you to be humble and not vain. However, we give you permission to break this rule when it comes to vanity phone numbers. Understanding a Custom Phone Number It you have ever wanted a marketing strategy that’s truly unbeatable, you can’t go wrong with vanity phone numbers. Also called custom [...]

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Influencing Brand Experience Through Call Intelligence

By | 2018-01-30T09:37:20+00:00 January 30th, 2018|Business Intelligence, Call Tracking, Marketing, User Experience|

As a marketer, you’re probably familiar with the concept of using a software program to understand why customers call your company. That is because many companies use call tracking to determine the effectiveness of a marketing campaign. The idea is to dedicate a specific phone number to each campaign to make it easier to [...]

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Personalizing It with Phone Conversations

By | 2018-01-25T09:33:25+00:00 January 25th, 2018|Call Tracking, Marketing, User Experience|

The Internet provides several convenient ways to communicate, but the most personal and meaningful conversations still take place offline. While you can learn a lot about your customers by tracking their online habits, the only way to truly get to know their interests, opinions, and challenges is to talk to them. Speaking to a customer [...]

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What Makes the Customers Call

By | 2017-07-25T09:26:01+00:00 July 24th, 2017|Business Intelligence, Call Tracking, User Experience|

Despite the exceptional insights provided by call tracking and intelligence programs, only five percent of companies that could benefit from this technology current use it. A big reason for this is lack of understanding with how these programs work. With many other platforms already in existence, business owners may feel that using call tracking [...]

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Enhancing User Experience with Call Tracking

By | 2017-07-25T09:37:11+00:00 July 21st, 2017|Call Tracking, User Experience|

The key brand differentiator is expected to change dramatically in the next three years. While customers are most concerned with product features and price right now, industry experts say that experience will matter most by 2020. More than three in four consumers will pay more to have a better experience. If it’s clear they [...]

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